We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
super satisfied. the only missing thing - reflecting strip. having it would be perfect.
Sent and reached quickly, tracked well. The description corresponds exactly. Quality is normal. The size approached, but the gate is a bit too big. Seller recommend.
It came for a month, the fabric is dense, the dog is in the Withers 53 cm
Good raincoat, but only the hole is not for an important place. We have a male. He'll have to cut himself out. But the quality is still good.
Perfect for a 14 kg English Cocker Spaniel with back length 50 cm.
Size is great for minibull 10 kg, a little loose for crazy racing, does not fetter movement, puzo fully closed
I order the second time. Satisfied with the quality.
Good, quality overalls. For dwarf poodle (5 kg 10 months) a little big, but it is no problem. The parcel was tracked, it came quickly. Description corresponds. Recommend!
I liked it very much, there is no smell, only the seams are not processed by the only minus, but in general a very cool overall, they did not communicate with the store. Five stars.
On a large Chihuahua perfectly fit the size of M. The quality is good, the fabric is dense, the fittings are well made. It is convenient to use. Thank you!
Kombez class I take the second first already butt.
Cool suit! I'm very happy with the purchase :) I regret that I did not buy it before :)
I did not guess with the size. By ear
Size 16 perfectly approached the adult bitch West Highland White Terrier! Recommend
For its price is a very high quality raincoat, it is easy to dress, Velcro. In size, they took a little on the growth, although the panties are slightly long, but you can roll. Recommend.
Supper, on the breed of bullets 5 months, ideal 18 size, on the back 44 cm. The store is not active, the parcel was a month
I was wrong with the size, on the Erdel 30 kg is very large, it is necessary to yes the size is smaller, not critical, I'll take it myself. But the quality is excellent and the color as in the picture, I will send the photo later. P. S. This size on self-food with his wool will be just right
Thank you so much! Everything is fine!
Phenomenal. It's nice and the right size I recommend
The order came quickly. Three weeks. Thank you to the store. I order the third overall-my third dog. Quality is good and delivery is fast. Seller recommend.
Better than expected. Well made. Good measurement.
It’s perfect size for my 15months Board collie, quality is good , received on time.Thank you store so much
Thank you! Good raincoat! Sewed very neatly.
On the puppy chow-chow 4 months the size approached perfectly, there is a small stock for growth
I bought for the puppy spaniel 5 months. 18 size, slightly too big for 5,5 kg, but I wanted to. The raincoat is dense something the fabric is impregnated so as not to get wet, inside the seams is необверлочено, but the fabric is not rubbed, delivered to Kiev for 1.5 months. The size table corresponds. I like everything. But the truth is we do not know how to wear all this yet